Better Business Skills Questionnaire

Returns are anonymous and we will use the information to help plan our delivery over the coming year, adding new workshops and themes where we can.

Q1

We have decided to deliver 19 individual workshops across the following five themes:

• Sales

• Marketing

• Managing Change and Processes

• Business Planning and Finance

• To Net Zero

Are there additional themes that you think we could consider?

Q2

Below are the 19 individual workshop topics:

• Business Planning

• Forecasting and Budgets

• Pitching

• Customer Service

• Finding Customers

• Your Sales Toolbox

• Return on Investment (ROI) and Social Media

• Brand and Deliver

• Time Robbers

• Lean Strategies

• Lead by Example

• Managing Risk

• SEO Digital Marketing

• What is Net Zero

• Carbon Footprints

• Circular Economy

• Low Carbon Operations

• Low Carbon and Ethical marketing

• Prioritisation and Planning

Are there any additional workshops you would like added to this list?

Q3

Is online delivery still appropriate for you as a delivery method?

Q4

Are there any other comments that will help us in preparing us for next year or that you would like to make?

Delivered by NBSL, this project is funded by the UK Government and the North East Combined Authority through the Adult Skills Fund

The North East Combined Authority (North East CA) was formed on 7 May 2024. It is led by elected Mayor Kim McGuinness and the Cabinet and covers the seven local authority areas of County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland. This project is funded by the UK government through the UK Shared Prosperity Fund. The UK Shared Prosperity Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills.