Masterclass Evaluation

We would like to take this opportunity to thank you for participating in a North of Tyne Business Support Fund Masterclass, and hope you found it of benefit.

To help us to monitor customer satisfaction and to assist us in improving the service we provide to businesses, we would be grateful if you would give us some constructive feedback by completing this online questionnaire.

Business details

Masterclass Details

Your feedback

The multiple choice questions below are on a scale of 1-10 (1 being lowest/hardest/least likely and 10 being the highest/easiest/most likely). Where any of your answers are scored 4 or less, you’ll be able to give us more detail about your response.

1) Were you clear about what support you needed before you found out about the North of Tyne Business Support Fund?
2) How straightforward did you find the application process?
3) How likely would you have been to undertake session 1 if the funding had not been available?
4) Would you recommend the North of Tyne Business Support Fund Masterclasses to others?
7) How satisfied have you been with the overall service offered by NBSL?

Delivered by NBSL, this project is funded by the North East Mayoral Strategic Authority through its Integrated Settlement.

North East Mayor Kim McGuinness heads the North East Mayoral Strategic Authority (North East MSA) serving an area of 2.2 million people including County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland. Sunderland’s Business Support Programme is funded by the North East Mayoral Strategic Authority through its Integrated Settlement. For more information visit www.northeast-ca.gov.uk.