Sunderland Business Support Fund Evaluation Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.We would like to take this opportunity to thank you for participating in the Sunderland Business Support Fund, and hope you found it of benefit. To help us to monitor customer satisfaction and to assist us in improving the service we provide to businesses, we would be grateful if you would give us some constructive feedback by completing this online questionnaire.Business detailsYour name *Job title *Business name *Your NBSL ID number (if known)Provider name *Your feedbackThe multiple choice questions below are on a scale of 1-10 (1 being lowest/hardest/least likely and 10 being the highest/easiest/most likely). Where any of your answers are scored 4 or less, you’ll be able to give us more detail about your response.1) How easy to understand was the funding information provided on the application website? *123456789101a) Please can you confirm what issues you had *2) How did you find completing the online application form? *123456789102a) Please can you confirm what issues you had *3) How straightforward did you find the process of claiming your grant? *123456789103a) Please can you confirm what issues you had *4) Please describe the best aspects of the NBSL service?5) Please describe any aspects of the NBSL service that could be improved or done differently?6) How satisfied have you been with the overall service offered by NBSL? *123456789106a) Please tell us more about why you weren't satisfied *7) Would you have brought in external support, if you hadn't received a grant from us? *YesNo8) Would you recommend the Sunderland Business Support Fund to others? *YesNoSubmit
